Shipping policy
Shipping Policy
This Shipping Policy describes how AuraCareCart.store ("we", "us" or "our") handles order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times All orders are processed within 2-8 business days. Orders are not processed, shipped, or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.
Shipping Times
- Domestic Shipping (USA): Estimated delivery time is 7-13 business days
- International Shipping: Estimated delivery time is 12-22 business days. Delivery may vary depending on customs clearance and the destination country.
Please note: delivery times are estimates and not guaranteed.
Shipping Costs
- Free shipping on all US orders over $60.00
- Standard shipping: Flat rate based on destination country, calculated at checkout
- Express shipping: Not currently available
- International shipping: Flat rate calculated at checkout
Tracking Information Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 2 business days to appear.
Damaged, Lost, or Delayed Shipments We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim. For missing or delayed shipments, contact us at support@auracarecart.store and we will assist where possible.
Contact Information 📧 support@auracarecart.store ☎️ (208) 300-0465